Who We Are

HXTN Studios B.V. is a creative studio specialising in immersive experiences, spatial storytelling, and phygital activations. We are registered in the Netherlands Chamber of Commerce (KvK) under number 90454324 and based in Rotterdam.

For the purposes of the General Data Protection Regulation (GDPR / AVG), HXTN Studios B.V. acts as the data controller for personal data collected through this website.

Contact: info@hxtn.studio · Rotterdam, Netherlands

What Data We Collect

Contact form — When you submit an inquiry via our contact form, we collect your name, email address, company name, and the message you provide. This data is used solely to respond to your inquiry.

Analytics — With your consent, we use Google Analytics to collect anonymised data about how visitors use our website (pages visited, session duration, device type). No personally identifiable data is shared with Google Analytics.

Cookies — We use a minimal set of functional cookies necessary for the site to operate, and analytics cookies only with your explicit consent. You can withdraw consent at any time via the cookie settings.

How We Use Your Data

We use the data we collect for the following purposes:

Communication — To respond to inquiries submitted through our contact form.

Analytics — To understand how our website is used and improve the user experience (only with consent).

Legal obligations — To comply with applicable laws and regulations.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Legal Basis for Processing

We process your personal data on the following legal grounds (as defined in GDPR Article 6):

Legitimate interest — Responding to business inquiries submitted through our contact form.

Consent — Analytics tracking via Google Analytics. You can withdraw your consent at any time.

Legal obligation — Where processing is required to comply with Dutch or European law.

Data Retention

Contact form submissions are retained for a maximum of 2 years, after which they are deleted.

Analytics data is retained according to Google Analytics' standard retention settings (14 months by default).

We do not retain personal data longer than is necessary for the purpose for which it was collected.

Third-Party Services

Our website may use the following third-party services, each subject to their own privacy policies:

Google Analytics — Website analytics (with consent). See Google's privacy policy at policies.google.com.

Sanity.io — Our content management system. Content data is stored on Sanity's infrastructure.

We only engage third-party processors who provide sufficient guarantees of GDPR compliance.

Your Rights

Under the GDPR / AVG, you have the following rights regarding your personal data:

Right of access — Request a copy of the personal data we hold about you.

Right to rectification — Request correction of inaccurate or incomplete data.

Right to erasure — Request deletion of your personal data ("right to be forgotten").

Right to restriction — Request that we restrict how we process your data.

Right to data portability — Request your data in a structured, machine-readable format.

Right to object — Object to processing based on legitimate interest.

To exercise any of these rights, contact us at info@hxtn.studio. We will respond within 30 days.

Complaints

If you believe your privacy rights have not been respected, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when it was last updated.

We encourage you to review this policy periodically.